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For the entire machinery, including any subsystem, we only offer confined attribute guarantee if not stated differently. Poor craftsmanship including unreliable equipment defects are covered by the attribute guarantee. We will not be held at fault for mis-usage or everyday wear and tear of your machine. Thus aforestated cannot be covered by our guarantee. Deterioration can often be repaired that are not covered under guarantee, at minimal cost. Quotations are readily accessible on request.
As this machine is a do it yourself Product, the client will which means have to assemble and install the machine themselves. We have comprehended an fitment guide to assist you, but the assembly, installation and configuration of the machinery software is relatively straightforward. If you request that we assemble, fit and setup for you, an further technician callout fee will apply.
Basic and/or overall training courses are held via our warehouse for all machinery we sell. More advanced training can be bought after the fundamental course has been completed however first fundamental entry courses is included in your machine purchase.
Whenever a service is offered at your property by a technician, it points to to a call-out. Except for when the call-out is included by each of the above plans or confirmed by the the company, a call-out cost will be charged. At the instant of this quotation, for one day 1 specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays including R 1 499.00 for weekdays.Settlement and touring costs to your place, accompanying the call-out fee, are on your account if crucial. We suggest that you arrange that the specialist gets picked up and sent back. R 9.95/km is the ongoing rate amplified by the traveling distance between your property as well as our branch, should you choose for us to come to you.Beneficially analyze about call out including touring costs beforehand as those costs may differ time by instant without notice.
We are able to network with to your laptop to assist you with the setup and errors right away without going away from our branch with high bandwidth online network and advanced programming automation. We give continuous boundless remote assistance for interpretation on all machinery we sell that joins to and functions with a computer, and fit and setup all programming we sold as well. Remote service is not comparable to training.
All our mainline of machines are sold with a particular barcode. You will thus constantly be able to analyze the machinery's assurance report and servicing history on our database or while logged off - in any form and at any time. Our machinery's warranty and service are honoured by us using the barcode. This secures your maximal benefit on both the service and resell of your machinery's.