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We supply constrained characteristic warranty on each subsystem if not stated elseways, as well as on the whole machine. Poor craftsmanship as well as defective equipment weaknesses are covered by the feature warranty. We aren't at fault for general wear and tear or misuse of your component. Aforesaid is for this reason not covered by our warranty. Definitely, damages that are not covered under warranty can regularly be repaired at a minimum cost. Quotations will be readily vacant upon demand.As this machinery is a do it yourself Product, the client will therefore have to assemble and install the machine themselves. We have included an installation guide to help the client, but the assembly, installation and setup of the machinery programming is fairly simple. Regretfully, should the client choose that we fit, organize and assemble the machinery for them, an extra technician call-out cost will be assigned.Principal and/or extensive training courses are held through our warehouse for all machinery we sell. More advanced training can be purchased after the principal course has been passed but first fundamental entry courses is included in your machinery purchase.
When a service is offered at your premises by a technician, it points to to a call-out. A call-out cost will be charged unless the call-out is included by each and every time of the above mentioned plans or approved by the the company. At the point of this quotation, 1 specialist for 1 day is R 1 499.00 for working days, R 4 995.00 for Saturdays as well as R 9 995.00 for resting days or Public Holidays.In addition to the call-out charge, transport costs to your establishment as well as settlement if required, are on your account. The specialists necessary plans to be made to get picked up including sent back, are suggested to be carried out by you. If you would like for us to go to you, the prevailing rate is R 9.95/kilometer multiplied by the driving distance between our office as well as your establishment.Those charges may vary instant by extent without notice, so beneficially analyze about call out including travel costs in advance.We are able to join up with to your laptop to assist you with the setup and technical difficulties instantly without going away from our workshop with Broadband internet and promoted software automation. We supply lifetime boundless remote service for installments and configuration on all the software, as well as for investigation on all machinery we sell that connects to and functions with a computer. Remote help is not equal to training.All our mainline of machines are sold with a different barcode. Analyze thus you will always be able to,in any style and at any time, review the machinery's assurance report and servicing history on our website or while disconnected. By using the barcode we honour our machinery's guarantee and service. Ultimate advantage are insured on both the reselling and maintenance of your machines.
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