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We provide constrained feature warranty on each subsystem if not stated differently, as well as on the entire machine. Errors due to unreliable materials or poor craftsmanship, are covered by the feature warranty. We are not at fault for common wear and tear or misuse of your product. Our warranty will therefore not cover aforestated. Naturally, deterioration that aren't covered under guarantee can usually be repaired at a minimal cost. Upon inquiry, quotations are immediately vacant.The machine needs to be assembled and installed by you, as it is a DIY Product. It is fairly straightforward to assemble, fit and setup the machinery's programming nevertheless, we have included an installation guide to assist you. An supplementary technician call-out fee will be implemented if you choose that we complete the assembling, configuration and fitment.Our training centre offers principal and/or full training courses for all machinery we sell. When obtaining your machine, first fundamental entry courses is combined in your purchase, although more promoted training can be purchased after the fundamental course has been passed.
Every time a technician supplies a service at your place, it refers to a call-out. Except for when approved by managers or covered by each of the above plans, a call-out fee will be charged. At the point of this quotation, 1 technician for one day is R 1 499.00 for working days, R 4 995.00 for Saturdays including R 9 995.00 for resting days or Public Holidays.Accommodation and traveling costs to your establishment, accompanying the call-out charge, are on your account if necessary. The adjustments for the technician to get picked up and sent back are suggested to be done by you. If you would prefer for us to go to you, the prevailing percentage is R 9.95/kilometer increased by the traveling distance between our premises including your place.Attentively seek an answer about call out as well as transport costs beforehand as those charges may vary point by point without notice.Without leaving our workshop, we are able to get into to your PC to help you with the configuration and errors directly with Broadband internet and improved programming automation. We offer lifetime unrestrained remote service for fitments and organization on all the software, as well as for diagnosis on all machinery we sell that joins to and works with a laptop. Remote assistance is not equivalent to training.With all our mainline of machinery's a individual barcode is sold. Accordingly your machinery's assurance info and service history will constantly be able to be checked in any form and at any time on our database or while logged off. By using the barcode we honour our machines warranty and maintenance. This secures your supreme convenience on both the reselling and assistance of your machinery's.
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